Rome Health Visiting Hours
ICU
Open 24 Hours*
Due to severity of illnesses and patients’ need for rest, only immediate family or individuals designated by the patient may visit. Children under the age of 12 are discouraged from visiting due to the acuity of care that is provided in the ICU. Open visiting hours are 24 hours a day, 7 days per week, with nurse discretion. From 8p-8a 1 visitor only.
2 East, 2 North
10:00 am to 8:00 pm daily
To provide patients and their roommates with adequate rest periods and privacy, visiting hours shall be 10 am to 8pm every day. To support patient safety, visitors must be 12 years of age or older.
Rome Behavioral Health Unit
8:00 am to 8:00 pm
Visiting hours are established to accommodate the time
schedules of families while protecting the patient care unit from disruption to the therapeutic work to be completed by staff and patients. On RBHU:
a. Standard visiting hours are: Daily from 0800 - 8pm – one visitor at a time for 2 hours per day.
b. Exceptions can be made to accommodate the special needs of individual families. Requests for alternate visitation times can be made through any member of the staff.
c. All visitors shall sign in and out upon arrival and departure and agree to keep confidential the names and situations of other patients on the unit.
d. Staff may ask visitors to leave if they become disruptive or if the visit is becoming
detrimental to the patient.
e. If problems arise with visitors on the unit, the Charge Nurse or designee shall evaluate the need for security involvement.
f. Visitors’ belongings are checked upon entering the unit. Visitors are educated about items considered unsafe for RBHU.
g. Cell phones, cameras, and video recorders are prohibited on RBHU.
Emergency Department
Open 24 Hours
To maintain the privacy and safety of patients, two visitors are permitted to stay with a patient during his/her treatment in the ED unless, in the professional judgment of the caregiver, circumstances require otherwise. Visitors are not permitted to stand in the corridor or doorway of treatment or triage rooms. Cameras and video recorders are prohibited in the ED. In the ED:
a. Family members may be allowed to stay during a treatment for support of the patient at the discretion of the caregivers and based on the patient’s wishes.
b. Visitation decisions are made on a case-by-case basis based on the caregiver’s clinical
judgment of the patient’s best interests.
Ambulatory Surgery
Visitors are allowed during the
hours the unit is open.
Visitors shall be allowed during the hours the unit is open. To support patient safety, visitors must be 12 years of age or older and no more than 2 at a time.
Maternity
Due to the increase of illness throughout the area, Rome Health's maternity floor is adjusting its visitation guidelines to the following:
Labor and Delivery
The mother may choose two unique support persons, one of which may be a doula, through delivery & immediate postpartum period. Although the support persons and/or doula can remain with the mother during labor, delivery, and immediate postpartum period, including recovery, we will not be able to offer overnight accommodations to both support persons.
Mother/Baby Unit
The mother may choose one person who can remain in the room with the mother and baby for the entire duration of admission. All healthy visitors are welcome from 12p to 8pm, no more than 5 visitors at a time.
Nursery
If a newborn remains hospitalized after the mother is discharged, accommodations will be made for one support person overnight to promote bonding and breastfeeding.
Observation Patients and Outpatient Procedures
Maternity patients coming to the department for outpatient procedures or those who are admitted under an observation status, but are not deemed to be in labor, will be allowed 2 visitors between the hours of 8 a.m. and 8 p.m.
Post Operative Patients on the Maternal Child Services Floor
There are situations in which a female surgical patient may be admitted to the maternal child services floor. During these cases, visitation for these patients will follow the general hospital visitation policy.
Visitor Food Needs on the Maternal Child Services Floor
• The cafeteria is open to support persons and visitors. In addition, vending machines are available in the cafeteria.
• If you chose to have a tray delivered for a support person or visitor, a fee will be charged.
We encourage quiet time between the hours of 2pm and 4pm to promote rest for our mothers and babies during this exciting time
Exceptions
Limited exceptions to the visitor restrictions are made for emergent, end-of-life care, minors, and patients with special needs or circumstances.
Protect Your Loved One
Please keep in mind as a visitor you must comply with all safety guidelines set by the state and Rome Health.
Use hand sanitizer before visiting and upon leaving the facility. Cover all surfaces of your hands and rub them together until they feel dry.
We recommend that all visitors maintain appropriate social distancing and utilizing masks as indicated by the screening guideline located at all entrances to keep your loved ones safe.
Visitors will be given proper instruction on Personal Protective Equipment (PPE) and proper hand hygiene prior to entry into the patients room.
Visitors who fail to follow hospital policy and procedure may be asked to leave the facility.
These guidelines are subject to change based on New York State Guidelines.
